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Frequently Asked Questions

Livescore FAQ — Answers to All Your Questions, Right Here

From registration to payments, bonuses, and betting rules — you'll find detailed answers to everything on this page.

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Click on any category below to jump directly to that section.

Account & Registration

Everything you need to know about opening, verifying, and managing your account.
Deposits & Withdrawals

Full details on all payment methods including Mobile Pay, Nagad, and Rocket, along with limits and processing times.
Bonuses & Promotions

How to claim and use welcome bonuses, cashback, referral rewards, and ongoing promo offers.
Betting & Live Score

How to place bets, how odds work, live betting, and how to follow match scores.
Security & Verification

FAQs on KYC verification, password protection, account lock, and fraud prevention.
Mobile App

Downloading, installing, and updating the Android and iOS apps, plus troubleshooting common app-related issues.
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Help Center
All Questions Account Login Payment Bonus Betting Security App Responsible

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Account & Registration

On the registration page, and enter your mobile number, password, and personal details. Verify with an OTP and your account will be active instantly. The whole process takes just 3–5 minutes.

A Bangladeshi mobile number (01X-XXXXXXXX), your full name, and a strong password. You may also need your National ID or passport details for KYC verification later.

No. Each person is only permitted one Livescore account. Creating multiple accounts may result in all accounts being suspended and balances forfeited.

Go to the 'Identity Verification' section in your account dashboard. Upload a photo of your National ID or passport. Verification is typically completed within 24–48 hours.

Help Center Contact us or email support@livescore-baji.com. Make sure to withdraw your balance before closing your account.
Login & Access

On the login page, Click the "Forgot password?" link. An OTP will be sent to your registered mobile number — use it to set a new password.

Yes. After 5 consecutive incorrect password attempts, your account may be temporarily locked. To unlock it, reset your password or Support Contact us.

Yes, but for your security, avoid logging in on unfamiliar or shared devices. Always log out after use.
Deposits & Withdrawals

Mobile Pay, Nagad, Rocket, DBBL Mobile Banking, bank transfer, and cryptocurrency. For more details, visit our Payment Page View.

The minimum deposit is just ৳300. Limits may vary slightly by payment method. Mobile Pay and Nagad typically start from ৳300.

Mobile Pay and Nagad withdrawals are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. Having your KYC verification completed helps speed up the process.

Minimum withdrawal is ৳500. KYC verification must be completed before your first withdrawal.

Wait 5–10 minutes and refresh the page. If it still hasn't appeared, take a screenshot of the transaction and Support Submit it. Most issues are resolved within 30 minutes.
Bonuses & Promotions

Your welcome bonus is added automatically on your first deposit after registration. No code required. For full bonus terms and conditions, visit our Promotions page View.

No, bonus funds cannot be withdrawn directly. Once you meet the required wagering conditions, the bonus converts into real money. For more details, visit our On the promotions page, available.

You'll find your referral code in your account. When a friend registers using that code and makes their first deposit, you'll receive a bonus.

Yes, most bonus offers have an expiry date. If you don't meet the wagering requirements before the deadline, the bonus will be forfeited. Make sure to read the terms and conditions for each offer separately.
Betting & Live Score

You can bet on over 30 sports including cricket, football, tennis, badminton, basketball, and hockey. All major tournaments are covered, including IPL, BPL, and the World Cup.

Live betting means placing bets in real time while a match is in progress. Odds change dynamically as the game unfolds. It's more exciting but also requires sharper analysis. For tips and insights, visit our Analysis Page View.

Once placed, bets generally cannot be cancelled. However, if the Cash Out feature is available, you may be able to withdraw part or all of your stake before the match ends.

Livescore uses Decimal odds. For example, odds of 2.5 mean a ৳100 bet returns ৳250 if you win (including your original stake). Higher odds mean a lower chance of winning but a higher potential payout.
Security & Verification

Yes. Livescore uses SSL encryption, two-factor authentication (2FA), and internationally recognized security protocols. Your personal information and funds are fully protected.

Change your password immediately and Support Let us know. We'll temporarily lock the account and investigate. Reporting it quickly gives you the best chance of recovering your funds.

No. Livescore will never ask for your password or OTP via phone, SMS, or email. If you receive such a message, it's a scam — contact support immediately and do not share any information.
Mobile App

App page You can find the Android APK and iOS links there. If it's not available on the Google Play Store, download the APK directly — it's completely safe.

To install the APK on Android, you'll need to enable "Unknown Sources" or "Install Unknown Apps" in your settings. Go to Settings → Security → Unknown Sources to turn it on. For a full step-by-step guide, visit our App page Available.

No. You can log in to both the website and the app using the same account. Your balance, betting history, and bonuses stay in sync across all platforms.
Responsible Gaming

Responsible Gaming page There you'll find options for Self-Exclusion, setting deposit limits, and access to professional support resources. We're always here for you.

Yes. You can enable Self-Exclusion from your account settings — for 24 hours, 1 week, or permanently. It's an important responsible betting feature.

Yes. You can set daily, weekly, or monthly deposit limits yourself. This helps you keep your spending in check.

If your question isn't answered above, Help Center Contact us. Our Bengali-speaking support team is available 24/7.

More Details

Livescore FAQ — Why This Page Is Useful for You

The Livescore FAQ page was built with the everyday questions of thousands of users in Bangladesh in mind. People ask every day — how to register, make a deposit, claim a bonus, or what to do when they can't log in. You'll find all those answers on this one page.

The Livescore FAQ section is updated regularly. Whenever a new feature is introduced or a policy changes, this page is the first place you'll hear about it. So if you run into an issue, check the FAQ first — you'll often find the answer without needing to contact support.

Payment-related questions come up more than anything else. Depositing via Mobile Pay or Nagad, withdrawal times, limits — these are common points of confusion. The Livescore FAQ has clear, up-to-date answers to all of them. Knowing that the minimum deposit is ৳300 and withdrawals typically take 15–30 minutes helps ease the wait.

Bonuses and promotions can be confusing for many users. The FAQ clearly explains which bonuses are available, how to claim them, what the wagering requirements are, and how referral bonuses work. Knowing this upfront helps you make the most of every promotion.

Security is a common concern for many users. Livescore follows SSL encryption and international security standards. Stay alert for fraudulent messages — Livescore will never ask for your password or OTP over the phone. If anything seems suspicious, contact support immediately.

Responsible gaming is a core commitment at Livescore. The FAQ includes a dedicated section on this topic because we believe betting should be purely for entertainment. Every user has the right to know about Self-Exclusion, deposit limits, and where to get help.

If you can't find your question in this FAQ, Help Center Contact us. Our Bengali-speaking team is available 24/7, every day of the week. Ensuring you always have a great experience on Livescore is what we're here for.

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